General Terms and Conditions
Booking Extension Policy
Cancelling an OYO is as fast and easy as booking one.
We would love to host you but in case your plans change, our simple cancellation process makes sure you receive a quick confirmation and fast refunds. Our standard check-in time is 2 PM.
For bookings up to 3 rooms -
Cancellation TimeCancellation FeeWithin the Free Cancellation Window*Free cancellation (100% refund)After Free Cancellation Window*One night’s booking amount
*Free Cancellation Window depends on hotel policies
On the Date of Check-In
In case you decide to cancel a booking after scheduled check-in time or do not show up at the hotel, the complete booking amount shall be deducted.
Mid Stay Cancellations
During your stay, in case you decide to shorten your booking before Hotel check-in time, you will be charged for one night. In case you decide to shorten your booking after Hotel check-in time, you will be charged for the next two nights. Money for the remaining nights will be refunded.
How to Cancel
You can cancel your booking using our website or mobile app. You can also email us at firstname.lastname@example.org to cancel your booking. The applicable refund amount will be credited to you within 14 working days.
The guest will be charged a prepayment of the cost of the first night after reservation subject to card charging policy. In the event of pay at Hotel booking , the guest will be charged for the full amount at the time of check-in.
Early Check-in and Late Check-out
Early Check-in (subject to availability)
Early check-in is available subject to extra charges and room availability.
Late Check-out (subject to availability)
Late check-out is available subject to extra charges and room availability.
Hotel Specific Policies